About Home Assist
365 Ltd

Home Assist 365 Ltd is a trusted plumbing and heating company serving homeowners, landlords and property managers across Bristol, Bath, Wiltshire, the South West and South Wales. We are committed to delivering reliable workmanship, professional service, and clear, honest communication on every job.

We built Home Assist 365 Ltd around a simple principle — do the job properly, treat customers fairly, and never cut corners. Our engineers are the face of our business, and we take pride in providing a professional, dependable service from first contact through to completion.

Whether we are carrying out boiler repairs, annual servicing, landlord gas safety checks, heating diagnostics or installations, our focus is always the same: quality workmanship, safety, and long-term customer trust.

customer trust

A company you can genuinely rely on, with the best people behind it.

Gas Safe Registered
Engineers
Clear, Honest
Pricing
Fast Response Across Our
Coverage Area
Trusted by Homeowners
and Landlords

our team

At Home Assist 365, our values are rooted in reliability, honesty, and high-quality workmanship. We believe in clear communication, fair and transparent pricing, and completing every job correctly the first time. Our engineers focus on safe, efficient, long-term heating solutions rather than short-term fixes, ensuring lasting peace of mind. Every customer is treated with care, respect, and dependable support, 365 days a year.

Shaun Downton

Managing Director

Shaun started Home Assist 365 Ltd back in 2019 and is in charge of where the business is headed. He makes sure that the company keeps its standards high and that customers always get a dependable and friendly experience.

Lindsay Harris

Managing Director

Lindsay teamed up with Shaun to start Home Assist 365 Ltd and is a key player in making sure everything runs smoothly. She’s all about keeping things organized, making sure customers get the support they need, and that communication is always clear.

our values

At Home Assist 365 Ltd, our values are rooted in reliability, honesty and high-quality workmanship. We believe in clear communication, fair and transparent pricing, and completing every job correctly the first time wherever possible. Our engineers focus on safe, efficient, long-term heating solutions rather than short-term fixes, giving customers greater peace of mind.