MODERN SLAVERY STATEMENT – HOME ASSIST 365 LTD
Financial Year Ending: December 2025
Introduction
This statement is made pursuant to Section 54 of the Modern Slavery Act 2015 and sets out the steps taken by Home Assist 365 Ltd to ensure that modern slavery and human trafficking is not taking place in our business or supply chains.
Modern slavery is a crime and a violation of fundamental human rights. It takes various forms, such as slavery, servitude, forced and compulsory labour, and human trafficking, all of which have in common the deprivation of a person’s liberty by another in order to exploit them for personal or commercial gain.
Home Assist 365 Ltd is committed to acting ethically and with integrity in all our business dealings and relationships and to implementing and enforcing effective systems and controls to ensure modern slavery is not taking place anywhere in our own business or in any of our supply chains.
We are also committed to ensuring there is transparency in our own business and in our approach to tackling modern slavery throughout our supply chains, consistent with our disclosure obligations under the Modern Slavery Act 2015.
Our Business
Home Assist 365 Ltd is a heating and plumbing company based in Bristol, providing: • Boiler repairs, installations, and servicing • Gas safety inspections • Central heating maintenance • Emergency callout services • Boiler Care Plans
Company Details: • Company Name: Home Assist 365 Ltd • Company Registration Number: 11955704 • Registered Address: Henleaze Business Centre, Harbury Road, Bristol, BS9 4PN • Industry: Heating and plumbing services • Geographic Coverage: Bristol, Bath, Gloucester, Swindon, Cardiff, Newport, Swansea • Annual Turnover: [Under £36 million – voluntary statement]
Our Supply Chains
Our supply chains include: • Boiler and heating equipment manufacturers and suppliers • Plumbing parts and materials suppliers • Trade merchants • Gas Safe registration and training providers • Professional services (legal, accounting, insurance) • IT and software providers • Finance and payment processing services • Vehicle suppliers and maintenance • Uniform and PPE suppliers • Marketing and advertising services
We procure goods and services primarily from UK-based suppliers who are required to comply with UK employment law and modern slavery legislation.
Our Policies on Modern Slavery
We are committed to ensuring that there is no modern slavery or human trafficking in our supply chains or in any part of our business. Our policies reflect our commitment to acting ethically and with integrity in all our business relationships.
Employment Practices
Direct Employment: • All employees are employed in accordance with UK employment law • Right to work checks carried out for all employees • All employees receive written terms and conditions • All employees paid at least the National Minimum Wage (or National Living Wage where applicable) • All employees are free to terminate their employment with appropriate notice • No employees are charged recruitment fees • No withholding of identity documents • Working hours comply with Working Time Regulations 1998 • All employees have access to grievance procedures
Recruitment: • We only use reputable UK-based recruitment agencies • We verify that recruitment agencies comply with modern slavery legislation • We do not use gangmasters or labor providers • All recruitment is transparent with clear job descriptions and terms
Contractor and Subcontractor Practices
Where we engage contractors or subcontractors: • We verify Gas Safe registration • We verify right to work in the UK • We ensure fair payment terms • We do not engage workers on exploitative terms • We require compliance with UK employment law
Due Diligence Processes
We have implemented the following due diligence processes:
Supplier Onboarding: • New suppliers complete a supplier questionnaire • We assess compliance with modern slavery legislation • We require confirmation of ethical employment practices • We verify business registration and legitimacy
Ongoing Supplier Management: • Annual review of key suppliers • Right to audit supplier employment practices • Requirement to report any concerns • Termination rights if modern slavery identified
Risk Assessment: We assess the risk of modern slavery in our supply chains by considering: • Geographic risk (higher risk countries) • Sector risk (high-risk industries such as manufacturing) • Product/service risk (labor-intensive products) • Organizational risk (business model and practices)
Current Risk Assessment: • LOW RISK: Our supply chains are predominantly UK-based • All major suppliers are established, reputable companies • Most suppliers are subject to UK modern slavery legislation • Heating equipment manufacturers have their own modern slavery policies
Training and Awareness
We are committed to raising awareness of modern slavery:
Management: • Directors and managers receive training on modern slavery risks • Guidance on identifying red flags • Clear reporting procedures
Staff: • All staff receive information on modern slavery • Encouraged to report concerns • Whistleblowing policy in place
Suppliers: • Key suppliers informed of our modern slavery policy • Expected to maintain equivalent standards
Red Flags and Warning Signs
We have trained our staff to recognize potential indicators of modern slavery, including: • Workers appearing malnourished, unkempt, or injured • Workers showing signs of physical or psychological abuse • Workers lacking personal identification documents • Workers unable to speak for themselves or seeming fearful • Workers living in poor or overcrowded accommodation • Workers under surveillance or controlled movement • Workers with limited or no access to their wages • Excessive working hours or lack of rest periods • Unusual payment arrangements or deductions
Reporting Mechanisms
We encourage reporting of any concerns about modern slavery:
Internal Reporting: • Report to line manager or Director • Confidential reporting available • Whistleblowing policy protects reporters • No retaliation for genuine concerns
External Reporting: • Modern Slavery Helpline: 0800 0121 700 • Police: 101 (or 999 if emergency) • Gangmasters and Labour Abuse Authority (GLAA) • National Crime Agency
Contact for Modern Slavery Concerns: Shaun Downton, Director Email: helpdesk@homeassist365.co.uk Phone: 0117 9474040
Effectiveness and Performance Indicators
We measure the effectiveness of our approach by: • Number of suppliers assessed for modern slavery risk: [100% of new suppliers] • Number of modern slavery concerns reported: [0 to date] • Number of staff trained on modern slavery: [All management] • Number of suppliers found to be non-compliant: [0 to date]
Looking Forward – Further Steps
We are committed to continuous improvement and plan to: • Enhance supplier due diligence questionnaires • Expand modern slavery training to all staff • Conduct periodic audits of high-risk suppliers • Review and update this policy annually • Strengthen contractual clauses with suppliers
Our Commitment
Home Assist 365 Ltd is committed to: • Zero tolerance of modern slavery in our business and supply chains • Ethical employment practices • Fair treatment of all workers • Transparency in our operations • Continuous improvement in this area
We recognize that modern slavery is a complex issue and we are committed to playing our part in eradicating it from our industry and supply chains.
- Board Approval
This statement has been approved by the Board of Directors of Home Assist 365 Ltd.
Signed:
Shaun Downton Director Home Assist 365 Ltd
Date: January 2026
Next Review Date: January 2027
This statement will be reviewed and updated annually and published on our website.
Contact Information
For questions about this Modern Slavery Statement, please contact:
Home Assist 365 Ltd Henleaze Business Centre Harbury Road Bristol BS9 4PN
Email: helpdesk@homeassist365.co.uk Phone: 0117 9474040
Company Registration Number: 11955704