Home Assist 365 Ltd was built to provide homeowners, landlords and property professionals with a dependable plumbing and heating service they can trust. We combine qualified engineers, responsive service, transparent pricing and a strong focus on workmanship to deliver a better customer experience from start to finish.
A company you can genuinely rely on, with the best people behind it.
Every engineer on our team holds a current Gas Safe registration. It’s a legal requirement, but for us it’s also a professional standard we enforce without compromise. You can request to see our engineers’ credentials on every visit, and every gas job is fully certified and documented. Your safety is never something we cut corners on.
Emergencies don’t happen on weekdays between 9 and 5. Our helpdesk is staffed around the clock, every single day of the year — including weekends and bank holidays. Whether your boiler breaks down on Christmas Eve or you have a burst pipe at 2am, we’re always just one call away.
Our rates are published clearly on our website, and we quote before we start work. No hidden charges, no vague invoices, no nasty surprises when the bill arrives. Materials are charged at trade price plus a standard 25% markup, and you’ll always be informed of this before any work begins. What we quote is what you pay.
We work extensively with letting agents, property management organisations, and landlord portfolios right across Bristol and the South West. We understand compliance deadlines, the importance of keeping tenants informed, and why fast turnaround matters when a property is occupied. We’re the reliable partner that professional landlords come back to, year after year.
We respect your home and your time. Our engineers call 30 minutes before arrival so you’re never left waiting around. We work efficiently, professionally, and leave the site clean when we’re done. For commercial clients, our mechanical and electrical technicians are trained to minimise disruption to your business throughout any planned or reactive maintenance work.
Boiler installations, plumbing repairs, full bathroom fit-outs, chemical power flushing, electrical installation condition reports, building maintenance — we handle it all under one roof. No need to source and manage multiple contractors. One call to Home Assist 365 gets everything covered.
Annual Gas Safety Certificates, EICR electrical reports, boiler servicing records — we take care of the compliance documentation that landlords are legally required to maintain. We keep detailed records, issue certificates promptly, and can remind you when renewals are due so you’re never caught out.
We’re a Bristol business, rooted in this community. Operating from Henleaze and covering the full South West and South Wales, we know this region, we’re invested in it, and we take genuine pride in the reputation we’ve built here over the years. When you call us, you’re supporting a local team that genuinely cares about the work it does.
(5.0)
“Boiler packed in on a Sunday evening in January. Home Assist 365 had an engineer at my door within three hours. Professional, clean, fixed it first time. Absolutely brilliant service.”
— Mark H., Homeowner, Clifton, Bristol
(5.0)
“I manage a portfolio of 18 properties and Home Assist 365 handle all my gas safety certificates and boiler servicing. Reliable, always on time, and the paperwork is always spot on. Wouldn’t use anyone else.”
— Sarah L., Portfolio Landlord, South Bristol
(5.0)
“We’ve used Home Assist for both boiler servicing and a recent repair and the service has been consistently excellent. Engineers arrive on time, explain what they’re doing and carry out the work efficiently. It’s refreshing to deal with a company that’s reliable and professional every time.”
— Swansea, Repeat Customer
