Careers

We’re not looking for just any engineer. We’re looking for a skilled, dependable domestic gas engineer who takes pride in diagnosing faults properly, working safely, and delivering a high standard of customer service in every home visited.

If you have strong boiler breakdown, repair and servicing experience and want to work with a company that values professionalism, quality and reliability, we would like to hear from you.

ABOUT HOME ASSIST 365

experience & technical skills

Minimum 3 years’ hands-on experience
Fault diagnosis across major boiler brands
Strong central heating system knowledge
Confident multimeter use
Strong gas safety knowledge
System flushing / inhibitor / water quality experience advantageous
Smart controls familiarity beneficial

qualifications & certifications

Experience & Technical SkillsApplicants must hold a current ACS (Accredited Certification Scheme) accreditation.

The full set of qualifications required is:

CCN1 — Core Domestic Gas Safety
CENWAT — Central Heating Boilers and Water Heaters
CKR1 — Water Heaters
HTR1 — Gas Space Heaters
WAT1 — Gas Cooking Appliances

Candidates holding CCN1 and CENWAT only will be considered, provided they have strong relevant experience and are willing to work towards the full suite of qualifications.

All ACS accreditations must be current and in date. You will be required to provide copies of your certificates as part of the application process.

Licence

A full UK driving licence is required. A company vehicle will be provided for field-based work during working hours.

personal qualities

Beyond the technical skills, the right person for this role will be:

Genuinely customer-focused — you understand that you're a guest in someone's home and you conduct yourself accordingly at all times
Highly self-motivated and capable of managing your own workload without the need for close supervision
A clear and confident communicator, able to explain technical issues to customers in plain, straightforward language
Punctual, reliable, and professional in your appearance and conduct
Thorough and detail-orientated you don't cut corners and you don't leave a job half done
Calm under pressure, particularly when dealing with customers who are without heating or hot water in difficult circumstances
A team player who communicates well with the office and supports colleagues where needed

what we offer

We believe in looking after our engineers properly. Here’s what you can expect when you join Home Assist 365 Ltd:

£43,000–£48,000 basic salary

Dependent on experience and qualifications

Overtime payments

Overtime payments for

Standby payments

For participation in the on-call rotation

Company vehicle

Provided for all field work

Additional annual leave

On top of the statutory entitlement

Ongoing training and development

We invest in our team and support engineers in maintaining and expanding their qualifications

Stable, permanent position

At a growing company with a strong reputation across the South West & South Wales.

A supportive office team

Behind you every day — you won't be left to figure things out alone

working hours & on-call

This is a full-time, permanent role. Standard working hours are Monday to Friday, with the expectation that you will participate in an on-call rota covering evenings and weekends on a rotational basis. Standby and call-out payments apply for all on-call hours worked.

working area

You’ll be based in the field, covering residential properties across Bristol, Bath, Wiltshire and the surrounding South West area. A company vehicle is provided. You should be comfortable with driving as a core part of your daily role.

how to apply

If you have at least 3 years of domestic gas boiler repair and servicing experience and hold the required ACS accreditations, we’d love to hear from you.

To apply, please send the following to shaun.downton@homeassist365.co.uk